What are some hardware categories used in (or sold by) your company? What brands of computer? What types of computers? Who is responsible for the hardware and software? What types of system software is used (sold)? Is Linux used? What types of application software is used (sold)? What brands?

Currently Retrofitness does not sell any kind of computer software, however in all clubs a minimum of two dell desktop computers modified for pos transactions and bar code scanning functionality are used. Retrofitness and ABC Financial are in the process of installing self service kiosks which allow members to manage their membership themselves without the requirement of going through the gym or ABC over the phone to sign up or make changes to their account such as billing information and address changes.

The self service kiosks run windows xpos with a modified version of ABC data trac, the desktop computers also run windows xpos however have the full version of ABC's software in order to fully utilize its abilities.

ABC serves as the primary technical support for both the hardware and software used in the clubs the reason for this is mainly that ABC both modified and wrote the software being used and as such know the primary issues that occur and the quickest and most simple solution to the problems when they arise. this allows for a fairly stable and reliable system even while running on the windows os